Mossy Toyota sold a used car that shakes, rattles, and rolls. San Diego consumer Jon Perz says the dealership refused to take it back ,and told him the wild vibrations are “normal.” His nightmare started in 2007. To preserve his good credit, he had to keep making payments on a car that an expert told him had been submerged. Check it out. Would you want to drive this car? It’s been sitting, parked, for 3 years, while he waits just to get a hearing in arbitration. The deck is stacked against him, and the dealer chooses and pays for the arbitration program. Please share this video.
July 30th, 2010
Used car nightmare — Mossy Toyota
Posted in Used Cars 
Tags: arbitration, auto, auto dealer, auto dealership, autos, car, car buyer, cars, damaged car, flood car, mandatory arbitration, Mossy Toyota, toyota, used car, Used Cars
@timmm55 i’m not snob at all. I’d totally buy an f150 but thats about it for ford. I know f150′s kick ass but i wouldnt buy anything else from them.
And its called dont go to the dealer for repairs. Find a good mechanic, im pretty EVERYONE knows dealers charge you out the ass for anything. My friend just took his 00 tacoma in because the rear axel was leaking fluid and they charged him like 600 bucks because labor is 95 an hour. Its called shopping around.
@Tdaz250
A snob and biased. Ford has exceded Toyota/Honda in quality. But old perceptions die hard. Even back in the 90s the Escort was a tough little car, lasting 150K, 200K, 300k miles. Nothing fancy or pretentious….it got the job done.
Can we stay on topic? The same dealership wanted to soak Jon for $6000 on repairs for his Toyota T100 (that also had a broken tie-rod recall…..that Toyota dragged their feet on).
@timmm55
I’m not trying to come across as a snob, i’m saying if you want a cheap car, buy something reliable like a Japanese car(honda or toyota) because they are gonna be more reliable then an escort.
@Tdaz250
To each his own I guess. I think they are fun (at least with a stick shift) yet practical. In this economy some people have had to reevaluate the need for ostentatiousness. POS? I reserve that for cars like Yugo or Daewoo, but even then they might have their fans. (?)
You are coming across as a snob with those comments.
Does it matter if it’s an Escort Zx2 or a Jaguar? It’s the principal and the treatment Jon has recieved.
@timmm55 I’m wasnt saying it wasnt build incorrectly or anything, its just a low class bottom of the line car(and i dont mean like low class person i mean its just like a 4 cylinder commuter pos dont really care about it car(the escort it).
@Tdaz250
Actually, no. In Edmunds it gets good used car owner reviews. 7.8 (out of 10) for a 1999 ZX2. When a car is submerged in water it should be totaled. There are too many electrical and mechanical problems that can result. Any dealer, after Katrina, was aware of flood damaged cars making the rounds all across the country.
The problem isn’t the car’s design or age or any inherent problem, it’s the dealership that sold a damaged vehicle.
@Tdaz250
Actually, no. In Edmunds it gets good used car owner reviews. 7.8 (out of 10) for a 1999 ZX2. When a car is submerged in water it should be totaled. There are too many electrical and mechanical problems that can result. Any dealer, after Katrina, was aware of flood damaged cars making the rounds all across the country.
The problem isn’t the car’s design or age or any inherent problem, it’s the dealership that sold a damaged vehicle.
Mandatory arbitration clauses allow for dealers to get away with this nonsense. This was not some corner lot no name dealer but part of Mossy Automotive Group. Over a dozen dealerships in several states. They were my go to for service for many years. Shame on these folks. The Aribitration Fairness Act HR 1020 is in committee and with it’s passage creeps like this won’t be getting away with murder anymore. I hope my story can help.
Its simple. Take it to a mechanic before you buy it, or dont buy a pos escort. You basically bought a beater and your mad about it?
I used to work for nissan, and there are some abominations that roll through..we just have to sell them, sorry guys. Just get a little more car savvy before you buy.
Scrap it!!!
Good luck getting your money back Jon! I hope others will see this video and stop buying vehicles from Mossy.
I’ve added two new hash tags to Twitter #epicket and #dailyepicket for electronic picketing.
In the past a consumer would have to take the time and energy to stand out in front of a business that wronged them holding up signs. Now in the digital age consumers can picket from their own home or potable device and reach thousands.
@jonperz
Dearest knownothing
I’m the unfortunate consumer…while I have never assumed the dealership knowingly “pawned stared” this flood car off on me, they failed as a prominent and upstanding business as portrayed on television and the outstanding service provided to me over the course of years. They failed at what was promised promised at the sale. They FAILED after discovery. Why? Because they do do not have to care whatsoever when there is a mandatory arbitration clause. TURN AND BURN I’m sure!
knownothing2081,
It has been a long time since I have smelled a car to determine if it is Kosher or not. And as we have learned over the past several years, sometimes corporations are not all that honest. Why are you so angry? Are you affiliated with a car dealership? No…I’m sure you are just a concerned citizen. Then again…I doubt that very much. Perch and rotate!
Until my last breath… Until I’m made whole.
GOOD FOR YOU!!!! RAKE THEM OVER THE COALS
Going nowhere… WTF
good
not into people gettting shafted
Corporate worms
Sell me a huge pile of crap and hide behind a chicken shit arbitration clause. It would be a completely different story if we were heading to court!
I just want my bloody money back for crying out loud. You’d think I was asking for a million dollars!
I’m glad you’re messing with these guys like they messed with you.
Hey Mossy is gonna go down like BP@@@@@@@@